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FAQ

When will my order be shipped?
 

  • Your orders are delivered to cargo within 1-3 business days after payment is confirmed.

How much is the shipping fee?
 

  • Shipping is free for orders over 499 TL.
     

  • Standard shipping fee applies to orders under 499 TL.

On what surfaces can the product be used?

Monkey Playground shoe cleaning products are suitable for the following surfaces:

 

  • Leather (Real and faux leather)
     

  • Suede & Nubuck
     

  • Canvas & Fabric
     

  • Rubber & Plastic soles
     

  • Mesh & Mesh detailed sneakers

How to use the product?
 

  • Apply the appropriate cleaning product to the surface of the shoe.
     

  • Gently clean the surface with a brush or clean cloth.
     

  • If necessary, rinse with clean water and let it dry.

What are the return and exchange conditions?
 

  • Since our products are in the hygienic product category, only unused and unopened products can be returned.
     

  • You must submit your return request within 14 days from the date of order.

What are the payment methods?
 

  • We have credit card and payment at the door options.

Monkey Playground offers premium, user-friendly sneaker care products including cleaning foam, wipes, brushes and microfibre cloth designed to restore shine and elevate your style. With quality and attention to detail, we make cleaning trainers an enjoyable ritual.

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