Privacy Statement

As Monkey Playground, it processes the personal data listed below of the service users who are members of our website or who order without being a member for various purposes if necessary. These purposes are listed below under the title ‘Purposes of Processing Your Personal Data’. Your personal data that can be processed in this context are as follows:

Name Surname
Date of Birth, Gender
Address, Telephone Number, Electronic Mail Address
Company Name, Tax Office, Tax Number
Telephone number of the person to whom the product will be delivered
T.C. Identity Number

1) Purposes of Processing Your Personal Data

Your personal data listed above may be processed for the following purposes and within the personal data processing conditions specified in Articles 5 and 6 of the Personal Data Protection Law No. 6698 (KVKK) for the following purposes and for the execution of the necessary work by our business units and the execution of the relevant business processes in order to benefit you from the products and services offered by Monkey Playground. These purposes are as follows:

To respond to all kinds of questions and complaints, to inform you about the services offered by us,
Sending SMS to your phone number, sending e-mails to your e-mail, calling your phone number and providing information about the campaigns of our store and participation in these campaigns by the relevant departments,
Carrying out the shopping transaction, distinguishing your records in our systems from the records of our other customers,
To enable you to benefit from after-sales exchange, return, product inspection and home delivery transactions without presenting an invoice or receipt and to fulfil these operational transactions,
E-invoice / e-archive invoice related to your shopping can be sent to you,
The products that are not available in our stores can be supplied and delivered directly to you,
In case of a lottery, processing of your T.R. identification number to prevent the same person from making multiple applications and unfairly increasing the chances of winning,
Ability to issue invoices,
Shopping, order preparation, packaging, packing, dispatch note preparation, shipping, realisation of delivery operations,
To ensure that membership transactions are carried out, you can log in as a member, membership information can be provided,
To benefit from the Monkey Playground membership programme and to benefit from special offers and offers that will be created according to the purchases you will make from our Stores and Website,
To fulfil our obligations arising from the legislation, to fulfil our other legal obligations to the competent and responsible public institutions and organisations,
In case of disputes arising, your personal data listed above may be processed for the purposes of exercising all kinds of litigation, response and objection rights against official institutions and organisations such as courts, enforcement offices, arbitral tribunals, conducting negotiation and agreement processes regarding disputes, providing you with the necessary information in case you request information from us, and for internal audit, internal control, reporting, testing, development and improvement studies.

2) Transfer of Your Personal Data

Your Personal Data may be transferred to the following places within the scope of the data processing conditions specified in Articles 5 and 6 of the KVKK, in accordance with the rules regarding the transfer of personal data specified in Articles 8 and 9 of the KVKK, if necessary within the framework of the provisions of the relevant legislation and in order to fulfil the obligations arising therefrom, as well as in order to fulfil the purposes listed above under the heading ‘Purposes of Processing Your Personal Data’.

Authorised public institutions and organisations in order to provide information to the relevant public officials,

3) Methods of Collecting Personal Data and Legal Grounds for Collecting Personal Data

All our consultants within the law firm we work with, our business partners and third parties we receive consultancy from,
Domestic suppliers of our company,
Call centre, marketing, database and server, website usage monitoring, e-mail server, e-invoice and e-archive invoice, electronic message, cargo and courier, dry cleaning, tailor / alteration / lostra, warehouse, bank and electronic payment institutions, financial consultancy, independent audit and archiving service providers,
Prosecutor's offices, courts and all kinds of judicial authorities in accordance with the relevant legislation,
İleti Yönetim Sistemi A.Ş. for the recording of records related to commercial communication within the scope of our legal obligations.

Saving the information you share regarding your purchases or membership transactions made through the membership opportunities offered through our Website in physical or digital environments to our systems,
Recording your requests and complaints that you have communicated to us during mutual communication through the call centre, our website, e-mail addresses, social media and other communication channels, recording your calls with the call centre,
We collect your personal data by automatic or non-automatic methods by recording information and documents related to you from official institutions, organisations and judicial and administrative authorities in physical media, recording your mail order forms in physical media, recording the records of your return processes and recording the relevant documents.
Your personal data listed above may be processed for the above-mentioned purposes based on the legal reasons in the provisions of 5/2/a-c-ç-f of the KVKK and your explicit consent, if any. In this context, your personal data;
Explicitly stipulated in the laws,
Provided that it is directly related to the conclusion or performance of a contract, it is necessary to process personal data of the parties to the contract,
It is mandatory for the data controller to fulfil its legal obligation,
Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject, If you have given ‘explicit consent’

4) Commercial Electronic Message Information

Within the scope of KVKK and Law No. 6563 on the Regulation of Electronic Commerce, Monkey Playground will process your name, surname, telephone number and e-mail address with your permission in order to share with you regarding all kinds of marketing activities, campaigns, advertisements, launches, surveys, sweepstakes, discounts, promotions, special opportunities, promotion, opening, invitation, event and communication activities. In this direction, you will be able to communicate with you on the aforementioned issues by SMS, calling your phone number and sending e-mails. In order for this to be realised, your personal data may be shared with the companies we receive services by taking the necessary security measures in order to make SMS, calls and e-mails. You can cancel this permission at any time by notifying Monkey Playground's communication channels.

5) Your Rights and Application for the Protection of Your Personal Data

In order to exercise your rights under Article 11 of the LPPD, you may apply to our Company and submit your requests to us. These are To learn whether your personal data are processed, to request information if your personal data have been processed, to learn the purpose of processing your personal data and whether they are used in accordance with their purpose, to know the third parties to whom your personal data are transferred domestically or abroad, to request correction of your personal data in case of incomplete or incorrect processing, to request the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7, In case your personal data are processed incompletely or inaccurately, to request that third parties to whom your personal data are transferred be notified of the correction and/or deletion or destruction of your personal data, to object to the occurrence of a result to your detriment by analysing your data processed by our Company exclusively through automated systems, to request compensation for damages in case of damage due to unlawful processing of your personal data. You can send these requests to us in the following ways:

Şekerhane Mah. 1100 Sk Balta 2 Business Inn No:8 Interior Door No:1 Alanya / Antalya by hand delivery or in writing to the address,

It was sent through a notary,

info@monkeyplayground.com.tr using your e-mail address registered in the system of the data controller,

info@monkeyplayground.com.tr with secure electronic or mobile signature.

Conclusion

I hereby declare that I have read and understood this Clarification Text prepared by Monkey Playground within the scope of the Law on the Protection of Personal Data and that I have been informed about the purpose of processing my personal data included in this Clarification Text and this text, the institutions, organisations and companies to which it is transferred and third parties, the methods of collection and their legal reasons, issues regarding commercial electronic messages, my rights regarding the protection of my personal data, the security of my personal data and my right to apply.

MONKEY PLAYGROUND

Monkey Playground offers premium, user-friendly sneaker care products including cleaning foam, wipes, brushes and microfibre cloth designed to restore shine and elevate your style. With quality and attention to detail, we make cleaning trainers an enjoyable ritual.